Service FAQ

Don Carlton Honda Service in Tulsa 

  

When it comes time to service your Honda, questions can arise.  We have put together a list of commonly asked questions.  If you don't see your question below, be sure to give us a call!  One of our friendly service advisors will be happy to answer any question you might have.

How often should I change my oil?

Your Honda's oil should be changed according to the owner's manual maintenance schedule. For Hondas equipped with the maintenance minder system, the oil should be changed when your display reads 15%.  All other Hondas should maintain a 3 month/3,000 mile schedule, or at least once a year.

What type of oil should I use?

There are a few different types of oil on the market.  Always use the oil that is recommended in your owner's manual for your specific Honda model.

What happens when I don't change my oil?

Oil is the lubricant that keeps your Honda running. If you choose not to change your oil, then it will completely break down and leave sludge in your vehicle's engine. This will wear your engine over time and cause it to break down and require costly repairs.

When I check my oil, the dipstick shows no oil.

If you check the oil dipstick and do not see any oil, bring it to the dealership so that we can determine the exact amount of oil in your Honda. If the oil light is illuminated on the dash, the vehicle should not be driven.

Why would I rotate my tires with each oil change?

The recommendation for tire rotation is every 6,000 miles. With the addition of the maintenance minder system, today's Honda customers are driving 5,000 to 7,000 miles between oil changes. By keeping your tires rotated, you can protect your investment and increase the tread life of your tires. 

Can I look and see if my timing belt needs to be changed?

The timing belt is located in the engine and requires extensive tear down to inspect. There is no option of simply looking at the timing belt to inspect its condition. For most Honda vehicles, the recommendation is 5 years or 100,000 miles. Other factors, such as climate and driving conditions, can affect when the timing belt should be changed. More information for your specific Honda's recommended timing belt replacement can be found in your owner's manual.

Why is my radio/navigation system asking for a code?

Every Honda is equipped with an anti-theft mode on the radio and navigation system. If the radio/navigation loses power from the battery, then system will immediately lock up and require the owner to enter the factory code to unlock the system. Radio/navigation codes can be located inside the service manual of your Honda.  If there is no manual or code in your Honda, please call the service department and we should be able to retrieve your code over the phone for all Honda's, model year 2002 and newer.

Is my Honda safe to drive with the Check Engine light illuminated?

When the check engine light is illuminated, the Honda's internal computer is not receiving a fully operational signal from one of the many components within the vehicle's system. If the check engine light is on, not flashing, and you are experiencing no drivability concerns, then it should be driven to the dealer for diagnostics. If the check engine light is on and flashing, or if you are having any drivability concerns with the vehicle, it is recommended that it should not be driven. 

What does it mean when my SRS light stays on?

Every time you start your Honda, the computer will send a signal to each of the safety restraint system (SRS) components to verify that they are functional. If the SRS light stays on, the computer is not receiving a functional signal from one of the many SRS components. The SRS system is in direct relation to the safety of your vehicle and should be brought to the dealer for diagnosis as soon as possible.

What is the difference between my tire light and the TPMS (Tire Pressure Monitoring System)?

Both lights are related to your tires and should be addressed as soon as possible by inflating your tires to their proper pressure or having the dealers diagnose the TPMS.

What do I do if my Honda overheats?

When your Honda is overheating, the motor is in danger of becoming seriously damaged. The first thing to do is find a safe place to pull over and turn the engine off. DO NOT TRY TO CHECK FLUID LEVELS IN THE RADIATOR! THE FLUID IN THE RADIATOR IS UNDER PRESSURE AND EXTREMELY HOT AND CAN CAUSE SERIOUS INJURY!

Do the fluids in my Honda need to be flushed?

According to American Honda's recommendations, there should never be any flush services performed on your vehicle. American Honda only recommends "drain and refill" fluid exchanges.

When should I replace my brakes?

There are no defined time recommendations on replacing brake pads.  Brake pad wear can vary depending on how you operate your vehicle.  During each oil change service, have the brake pads inspected for normal wear, cracks, or uneven surfaces.   

Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 7:00 AM - 6:00 PM
  • Sunday Closed
See all department hours

Dealership Hours

  • Monday 8:00 AM - 8:00 PM
  • Tuesday 8:00 AM - 8:00 PM
  • Wednesday 8:00 AM - 8:00 PM
  • Thursday 8:00 AM - 8:00 PM
  • Friday 8:00 AM - 8:00 PM
  • Saturday 8:00 AM - 7:00 PM
  • Sunday Closed

Parts Dept. Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 7:00 AM - 6:00 PM
  • Sunday Closed

Service Dept. Hours

  • Monday 7:00 AM - 6:00 PM
  • Tuesday 7:00 AM - 6:00 PM
  • Wednesday 7:00 AM - 6:00 PM
  • Thursday 7:00 AM - 6:00 PM
  • Friday 7:00 AM - 6:00 PM
  • Saturday 7:00 AM - 6:00 PM
  • Sunday Closed

Contact

Don Carlton Honda

4141 S Memorial Dr
Directions Tulsa, OK 74145

  • Sales: 918-622-3636
  • Service: 918-622-3636
  • Parts: 918-622-3636

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